India is rapidly emerging as the preferred destination for Global Capability Centres (GCCs). In 2025, new data and strategic policies are reshaping the landscape—making cities beyond the usual metros attractive business destinations. These hubs offer fertile ground for companies offering finance transformation, business advisory services, IT business solutions, and global business solutions. Let’s take a deep dive:
Bengaluru – The Unrivalled Innovation Capital
Bengaluru holds over 40% of India’s GCCs, employing approximately 560,000 professionals. This city leads in business transformation and business consulting services, thanks to its dense start-up ecosystem (11,000+ firms), top institutions (IISc, IIM-B), and robust infrastructure-Whitefield, Electronic City, and MG Road parks.
Case Study:
German Zeiss launched its first GCC here, focused on cloud, cybersecurity, and software-planning to double its workforce to 5,000 by 2028, with projected revenue of ₹22 bn by Sep 2025 .
This depth of tech talent fuels firms offering it business solutions, business advisory, and finance transformation.
Hyderabad – The Rising Powerhouse
Hyderabad hosts over 355 GCCs, making it the fastest-growing hub in 2024. It has strong specialization in software, BFSI, and semiconductor sectors, supported by institutions like IIIT-H and policies such as T-AIM and AI City.
Case Study:
Large Hyderabad facility supports Wells Fargo and GE in finance transformation and global business operations. Government assistance and infrastructure make it suitable for business consulting services providing industry-specific solutions.
Chennai – The Southern Engine
Chennai has seen record GCC office leasing-26 million sq ft leased in Q1 2025, up 35% YoY. Hosting over 300 GCCs, especially in automotive, SaaS, and manufacturing, it’s ideal for industrial business transformation.
Case Study:
Increasing leasing in Old Mahabalipuram Road (OMR) attracted US-based firms specializing in business solutions, signaling heightened demand for advisory services in IT and finance transformation.
Mumbai & Pune – West Coast’s Dynamic Duo
Together, Mumbai and Pune host over 720 GCCs, employing ~460,000 professionals.
- Mumbai is the hub of BFSI GCCs, with the likes of Citi, Barclays, and Standard Chartered depending on local pools of financial talent.
- Pune is strong in engineering, automotive, and software-ideal for business consulting services, especially for global manufacturing players.
Delhi NCR & Gurgaon – The Financial-IT Connector
Delhi NCR (Gurgaon, Noida) has 465 GCCs, with ~300,000 professionals contributing US$8–10 bn/year in value. Heavy investments from Airbnb, Adobe, Saudi Aramco, and others have transformed it into a robust hub for business advisory services, particularly in finance transformation and global business solutions.
Gurgaon, adjacent to Delhi, hosts many Fortune 500 corporate offices and GCCs focusing on IT business solutions, analytics, and shared services.
Tier-II Strength: Ahmedabad (GIFT City), Lucknow, Mysuru, Jaipur, Coimbatore
- Ahmedabad – The GIFT City is also known as India’s first smart center for finance with over 23 PSBs, 35 fintech companies and two global exchanges.In 2025, it ranked 46th in the Global Financial Centres Index, making it key for finance transformation and business consulting services.
- Lucknow & UP Policy: Uttar Pradesh approved a GCC policy expecting 2 lakh jobs across IT, finance, HR, and analytics, with global players like IBM launching software labs in Lucknow.
- Mysuru is rising as an overflow hub from Bengaluru—with Infosys, Wipro, and IBM CICs offering business solutions and advisory services.
- Chandigarh, Jaipur, Indore show 2x–3x hiring growth in 2025 for product and engineering GCC setups.
Key Numbers & Trends
- 1,950+ GCCs in India by Dec 2024, driving record 77.2 mn sq ft office leasing-a 22.6% YoY increase.
- Southern hubs (Bengaluru, Hyderabad, Chennai) capture 64% of leasing in Q1 2025.
- Karnataka hopes to double GCCs to 1,000 by 2029, generating 350,000 new jobs.
- UP’s GCC policy triggers 120 new mid‑sized centres by 2026, adding 40,000 jobs.
What This Means for Advisory & Business Services
These hubs demand localized business advisory, business transformation, and it business solutions—especially in:
- Finance transformation and digital accounting via Mumbai, Bangalore, Delhi hubs.
- Global business solutions and shared services delivery through NCR and Tier‑II centers.
- Sectoral GCC advisory services-automotive in Chennai/Pune, fintech in GIFT City, AI innovation in Hyderabad/Bengaluru.
Final Takeaways
India’s GCC landscape is now mature yet expanding-metro hubs continue scaling, while Tier‑II/III cities gain prominence thanks to policy incentives, cost efficiencies, and talent pools.
Firms offering business consulting services, finance transformation, advisory services, and global business solutions are uniquely positioned to support this growth-especially with IT-driven GCC models in Tier‑II cities.
Whether the focus is on business advisory, its business solutions, or business transformation, entering these cities early can unlock immense potential in the evolving GCC ecosystem.
