Blogs
There is a moment in the evolution of any capability center ecosystem when the conversation shifts from ‘can India deliver?’ to ‘who in India is leading?’ India’s GCC...
There is a persistent myth in GCC strategy that compliance is a back-end concern — something to address after the operating model is running. The data from 2025–2026 tells a different story. The GCCs...
Global Capability Centers were once considered the domain of companies with a certain scale — enterprises with hundreds of millions in revenue, dedicated GCC build teams, and the patience for...
Every boardroom conversation about Tier-2 GCC expansion in India starts with the same question: ‘Is it cheaper than Bengaluru?’ That is the wrong question. And companies that lead with it...
The shared services era is ending—and “control towers” are the next operating model Shared services were designed for efficiency: centralize transactions, standardize processes, reduce cost. Modern...
GCCs don’t fail at scale because of talent—they fail because governance doesn’t scale Most leaders approach GCC scaling as an execution problem: hiring, infrastructure, delivery. In reality, the...
The new APAC question isn’t “Singapore or India”—it’s “How should they work together?” Companies building in Asia are moving away from single-location thinking. A dual-hub structure is emerging...
The GCC Model Is Getting Smaller—And Smarter For years, Global Capability Centers (GCCs) were built like large-scale factories: hire hundreds, centralize transactions, and rely on metro talent pools...
The geography of Global Capability Centers in India is being redrawn in 2026. While Bangalore, Pune, and Hyderabad continue to dominate with established ecosystems, a new cohort of Tier-2 cities is...